السيرة الذاتية للمدربة الأستاذة منى عيسى

[د. وديع إلياس]

السيرة الذاتية
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بيانات شخصية :

الاسم : مني أحمد محمد عيسي
البريد الإلكتروني : m.eissa2011@yahoo.com
الوظيفة الحالية : مدير عام بالإدارة المركزية للتدريب بالجهاز المركزي للتنظيم والإدارة

المؤهلات العلمية :
· بكالوريوس تجارة (كلية التجارة – جامعة القاهرة).
· دبلوم الدراسات العليا في التنظيم وطرق العمل (كلية التجارة – جامعة عين شمس).


الدورات التدريبية :

· ترتيب وتنظيم
· أخصائي تنظيم وإدارة
· تنمية مهارات باستخدام word
· تنمية مهارات الإدارة الإشرافية
· إعداد مدربي الإدارة الحديثة

الخبرات العملية :
· القيام بإعداد الهياكل التنظيمية والاختصاصات التنظيمية لبعض وحدات الجهاز الإداري بالدولة.
· القيام بإعادة هيكلة بعض وحدات الجهاز الإداري بالدولة.
· القيام بإعداد مشاريع ترتيب وظائف الوحدات وكذا جدول الوظائف.
· القيام بإعداد بطاقات وصف الوظائف (توصيف الوظائف).
· القيام بتسكين الوظائف علي المجموعات النوعية (تصنيف الوظائف).
· دراسة الخطط التدريبية لجهات الدولة.
· تحديد الاحتياجات التدريبية.


أنشطة أخري:
· مدرب معتمد بالجهاز المركزي للتنظيم والإدارة.
· مدرب دولي معتمد من كلية مانشستر بانجلترا
· عضو بجمعية إدارة الأعمال العربية.
· عضو بنقابة التجاريين المصرية.
· حضور المؤتمرات الخاصة بالجهات التالية (الاتحاد الأوربي – الأمم المتحدة).


الموضوعات والبرامج التدريبية :
· تنمية المهارات القيادية والإشرافية.
· إدارة الوقت وضغوط العمل.
· حل المشكلات واتخاذ القرارات.
· تنمية المهارات الإدارية للصف الثاني والتفويض الفعال للسلطة.
· مهارات التفاوض الفعال.
· إدارة التغيير / مقاومته / مداخله.
· الرقابة والمتابعة وتقييم الأداء.
· إدارة الأزمات.
· مهارات التعامل مع الآخرين والاتصال الفعال.
· إدارة وتنمية الموارد البشرية.
· التفكير الإبداعي والابتكاري.
· وظائف السكرتارية وإدارة المكاتب الحديثة.
· إدارة الاجتماعات.
· بناء وإدارة فريق العمل.
· مهارات التقديم والعرض.
· كيفية إعداد الهياكل التنظيمية.
· كيفية إعداد بطاقات الوصف للوظائف.
· كيفية تحديد الاحتياجات التدريبية والخطط التدريبية.
· أساليب التدريب.
·خدمة العملاء .
·مهارات البيع و التسويق .
·المشتريات والمخازن ومعالجة الراكد من المخزون .
مع ملاحظة الآتي :
· قمت بإصدار كتاب بعنوان ( المدير الفعال ونجاح المنظمة ) .
· يوجد مادة علمية لكل برنامج من البرامج السابق ذكرها.
· قمت بالتدريب فى الجهات الاتية :
· الحهاز المركزى للتنظيم والادارة .
· المركز القومى للبحوث .
· مصلحة الضرائب المصرية ( العامة / المبيعات ) .
· وزارة الزراعة .
· مركز سقارة .
· وزارة التنمية المحلية .
· مركز إعداد القادة بوزارة الاستثمار .
· وزارة التنمية الادارية .
· وزراة الصناعة .
· مصلحة الرقابة الصناعية .
· هيئة المواصفات و الجودة .
· شركات البترول .
· الشركات الصناعية .
· البنوك .
هذا و قد دربت العديد من العرب فى مصر و خارجها .

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