دورة خدمة العملاء من التميز الى الولاء مع د. ايمن تونسي

[izdehar]

ازدهار عالم التطوير بين يديك.. التدريب معنا يكسب المهارة ويغير في السلوك ويحقق النتائج

اعضاء وزوار المنتدى الكرام ... يسر مركز ازدهار للتدريب أن يقدم لكم


دورة خدمة العملاء من التميز الى الولاء

للدكتور . ايمن تونسي


01 الى 03 صفر 1433هـ الموافق 26 الى 28 ديسمبر 2011م

من خلال هذه الدورة ستتمكن من :

- استقطاب العملاء والحفاظ عليهم

- التعرف على المفهوم العلمي العملي لخدمة العملاء

- التمكن من اهم المهارات اللازمه للتعامل مع العملاء

- تحليل انواع العملاء وتصنيفهم

- وضع الافكار والاليات التنفيذية للارتقاء بمستوى ولاء العملاء








سيحصل المتدرب بنهاية الدورة على :

- شهادة معتمدة من المؤسسة العامة للتدريب التقني و المهني

- مذكرة المادة العلمية


يوجد مقاعد مخصصة للنساء


مدة الدورة: 3أيام

الفترة : من 05:00 إلى 00: 10م

المدينة : جده

خصم خاص للطلاب والجمعيات الخيرية


للرغبة في التسجيل أو الاستفسار :


مركز ازدهار للتدريب


جوال 0544829453 - @ a.ismail@izdehar.com

تســـعدنا خـدمتـــــكم فــــــي كــــــل وقــــــت

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